The biggest benefit of B2B Cloud Solutions for our firm is the responsiveness of the technical team. Technical assistance is almost instantaneous when we have an issue. Instant phone support and same day on site service are consistently provided. As a result, our downtime and productivity losses are minimized.
Compared to other IT vendors we find B2B Cloud Solutions superior in the willingness of the technical team to answer our questions and instruct us how the systems work. It is not just a service call. We get coaching on the problem and the fix. Our understanding of how to run our law practice is enhanced by their customized technical support and enhanced customer service.
In closing, B2B Cloud Solutions provide a cost competitive, user friendly, reliable service with our IT welfare in mind.
Philip M. Gerson
Gerson & Schwartz, P.A.