Blog

Looking for a simple way to manage appointments? Microsoft Bookings is an easy-to-use online platform that allows clients to book their own appointments based on your real-time availability. You can customize your booking page, set up automated reminders, and maintain full control over your schedule. To help you decide if Manage Booking is right for […]

Struggling to manage multiple apps for internal communication and customer support? Simplify your workflows by combining Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) into one platform. In this blog, we tackle the benefits of this integration and walk you through the steps to combine them yourself. Why combining UCaaS and CCaaS makes sense Think about […]

Businesses these days cannot afford to rely on outdated IT systems. Legacy technology not only increases the risk of breakdowns but also exposes businesses to growing cybersecurity threats, limits productivity, and hinders innovation. This article explores eight red flags signaling it’s time for an IT infrastructure overhaul. Business IT systems are foundational to success. Yet, […]

Cybercriminals are now using innocuous office devices such as printers and scanners to launch phishing attacks without needing to hack into your email account. Learn how to spot and stop this new trick to keep your workplace safe from phishing scams. How do hackers use office devices to send fake phishing emails?  Microsoft 365’s Direct […]

Protecting your Mac from malware, such as viruses, Trojans, worms, ransomware and spyware is essential for maintaining the security and privacy of your data. This article explores why Macs face increasing risks and how the right anti-malware software can keep your data and online activities safe. Do Macs need anti-malware software? Macs are typically targeted […]

Is your business overwhelmed by too many communication platforms? Discover how small and mid-sized companies can simplify internal collaboration and customer support by uniting Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) systems, unlocking better insights, improved agility, and stronger customer relationships. The business world is shifting quickly, and cloud-based tools are at the center of […]

While you focus on protecting your business from external attacks and human error, a new threat is quietly brewing from within your own systems. The countless applications, scripts, and automated processes you use every day each have their own non-human identity (NHI). This digital workforce is essential for modern business, but it also creates a […]

Say goodbye to manual tasks. Learn how Copilot in OneNote helps you automate your workflow, streamline content organization, and create study materials. Here are nine powerful ways to unlock Copilot’s full potential. Summarize and simplify notes Copilot can condense your notes into digestible summaries. Whether it’s a single page or an entire notebook, Copilot quickly […]

From improved performance to increased flexibility with specialized services, there are many reasons why a multicloud approach is becoming increasingly popular among businesses across industries. But this approach does come with unique challenges. This article dives into the reasons why businesses adopt multicloud and how they can manage the complexities that come with it. Why […]

Disasters are unpredictable, but the right strategies can keep your business running smoothly. Cyberattacks, power outages, and natural disasters can severely disrupt operations, leading to substantial losses. But with an effective business continuity plan (BCP) in place, you can reduce downtime and make sure your company can recover swiftly. Here are five essential BCP strategies […]